01
Receiving
Equipment can be delivered directly to our Glasgow hub. We receive consignments, check quantities and visible condition, and coordinate against the agreed project schedule.
Commercial fitness equipment specialists
Get a maintenance proposal For manufacturers, distributors and equipment suppliers
One partner from warehouse arrival to customer handover.
Gym Aid provides the operational support behind successful equipment sales: receiving, storage, final-mile delivery, installation, documented handover and ongoing field service across multiple customer sites.
Supplier supportReceive.
Store.
Deliver.
Install.One accountable delivery and engineering partner.
Store.
Deliver.
Install.One accountable delivery and engineering partner.
Built around your customer promise
Extend your operation without building another one.
Whether you need support for occasional installations or a coordinated multi-site programme, we create a practical workflow around your equipment, order information, customer access requirements and reporting standards.
02
Storage
Short- and medium-term storage keeps equipment secure and available until each customer site is ready, helping reduce pressure on your own warehouse and delivery timetable.
03
Delivery
We coordinate final-mile delivery using suitable vehicles and handling equipment, with installation teams scheduled around access requirements and operational hours.
04
Installation
Our engineers assemble, position, inspect and function-test equipment in line with your instructions, site requirements and agreed scope.
05
Handover reports
You receive clear completion records with site details, equipment information, serial numbers and photographs where required, plus notes on any damage, shortages or follow-up actions.
06
Ongoing support
After installation, we can provide warranty attendance, fault diagnosis, planned maintenance and reactive repair support as an extension of your customer-care operation.
Marketing and production support
From warehouse pallet to finished campaign.
Through Eisen Hub, suppliers can combine equipment logistics and engineering with a dedicated content-production location. The 5,000 sq ft old-school industrial factory space features original windows, characterful textures and a U-shaped cyclorama for clean commercial photography and video.
Explore Eisen Hub
Receive or collect
Send equipment directly to our Glasgow hub, or ask us to arrange collection from your warehouse or another agreed location.
Install and stage
Our engineers assemble the equipment and position it around your shot list, campaign concept and marketing team’s preferred layout.
Create with freedom
Your team receives flexible, private use of the booked production space for photography, video and content creation, with room to change layouts and camera positions as the production develops.
Reset and support
We can reposition equipment during the shoot and provide practical workshop support where agreed, keeping the production moving without relying on your creative team to handle heavy machines.
Dismantle and return
When production wraps, we dismantle, protect, wrap and pack the equipment, then coordinate its return to your warehouse or next destination.
Photography and marketing video
Hot drinks, snacks and catering by arrangement
Meeting rooms, changing rooms and workshop capability
Engineering support throughout setup and pack-down
Multi-site delivery
Consistent standards across every location.
For regional and national rollouts, we coordinate site readiness, delivery windows, engineer allocation, installation progress and completion records. This gives your team one point of contact while each customer receives a professional local handover.
- One accountable partner from arrival to handover
- Glasgow hub with receiving and storage capability
- Experienced commercial fitness equipment engineers
- Support for individual projects and coordinated rollouts
- Structured site, serial-number and photographic reporting
- Regional engineer coverage with wider UK project capability
Clear visibility
Reporting that keeps your team informed.
Our digital field reporting can capture the customer site, equipment details, serial numbers, photographs, work completed, outstanding parts and customer sign-off. Reporting requirements can be agreed around your own warranty or project workflow.
Installation completion Delivery discrepancies Fault and repair findings Follow-up actions
Supplier partnerships
Tell us what you need supported.
Share your equipment, expected volume, customer locations and the parts of the process you want Gym Aid to manage. We’ll build a practical delivery and support model around your operation.